Transforming Manufacturing With Technology

KNVEY for Manufacturing

You make great products. Now let’s make sure everyone knows about them. Once they know about them, let’s make sure they can buy them easily. After they are a customer, let’s make sure they have a world class support experience, so they are a customer forever. All that is possible, and more, with KNVEY, the digital experience platform.

eCommerce for Manufacturers

Lead the Manufacturing Market

With specific functionality Manufacturers need such as faceted search, tags, guides accompanied by product information, digital assets and content your customers will be able to find the products they need and order them quickly. With flexible payment types they will appreciate how easy you are to do business with. With KNVEY, you are now open for business 24x7x365.

Maximize Profit & Minimize Waste

Portals for Manufacturing

Your customers need information on all the great products you make, and work you do, whether you are in the office or not. With KNVEY, they can get those answers and any other information at any time. Let them upload drawings or documents, check status, or get product information with the click of the mouse.

Product Portal

Make it easy to keep tabs on production schedules, product information, and compliance documents—all accessible from a single, secure location.

Product Change Notifications

PCN’s need to be timely, accurate and version controlled. All of that is possible, and more, with KNVEY. KNVEY will automate getting PCN’s where they need to go both internally and externally without having to rely on lots of manual labor.

Supplier Portal

Help your suppliers help you! Allow your suppliers easy access to information, pictures, videos, and data they need to help serve you better. Whether it is an image of a damaged shipment received or always current inventory information, supplier portals make you easier to do business with.

Parts Catalog

Do some of your customers prefer a catalog? Let’s give them an online option as well as make it easy to convert to .pdf and print. Catalogs online can take advantage of faceted search to easily distill the catalog down to exactly what they need.

From Complexity to Clarity

Guides for Manufacturing

KNVEY Guides simplify complex sales and marketing processes in manufacturing, equipping teams with step-by-step questionnaires that enhance customer understanding, market segmentation, and competitive analysis.

Customization Guide

Help customers choose the perfect product variation during consultations or online interactions, from choosing materials, features, and designs.

Setup Guide

Walks customers through the setup of new products, ensuring all setup steps are followed correctly and verifying each step with questions to confirm execution.

Needs Assessment Guide

Give your sales team a guide that helps assess customer requirements. Cover aspects like product specifications, volume needs, delivery preferences, and special conditions.

Customer Experience Guide

Implement a structured follow-up questionnaire to be used after a sale, ensuring customer satisfaction and identifying opportunities for further engagement.

Product Websites Made Easy

Sites for Manufacturing

With KNVEY Sites, manufacturers can not only present a polished and professional image but also drive leads, streamline customer interactions, and leverage web analytics for continuous improvement, all through an intuitive platform that simplifies digital management.

Ecommerce Site

Provide detailed, interactive online catalogs with high-quality images, specifications, and custom configuration options that allow potential clients to purchase your products.

EDI Integration

Need an easy way for your EDI transactions to seamlessly integrate to your overall order management experience. With KNVEY, we believe EDI should be part of your B2B eCommerce user experience.

Customer Support

Make sure your customer support teams have access to all of the latest parts bulletins, product information and knowledge base with video capability. Workflow
automation and guided answers as well as customer self-service greatly cut down on labor and improve the customer experience.

PDF Generation

Are you still sending thousands of emails to get accurate product PDF’s? What if all your product PDFs were easy to create, always up-to-date, and available to your prospects, customers, employees and distributors any time? You would sell more, and cut down on order and quote errors.

Cut Errors & Save Time

Forms for Manufacturing

KNVEY Forms have many uses, from lead forms on your website to requests for quote. In addition, Forms can be used internally or externally, and even to ask your customers how you are doing in the form of a survey.

Order Forms

Capture production orders and include fields for quantity, specifications, delivery dates, and special instructions to ensure accuracy in production planning.

Inquiry Forms

Streamline client engagement with inquiry forms that ensure you capture all essential details to respond promptly and effectively.

Feedback Forms

Collect customer feedback on products to inform continuous improvement efforts. Include questions about product quality, functionality, and overall satisfaction.

Employment Form

Attract and recruit the best in the business using employment forms, designed to simplify your hiring process and enhance candidate experience.