B2B and B2C Made Simple
KNVEY for Retail & E-commerce
Congratulations, you have built your brand and your business. Now, let’s amplify it. We want to take that great digital experience that has gotten you here, and augment it with KNVEY. Whether you are moving into B2B from B2C, need to digitize parts of your supply chain, or create a better experience for your employees and suppliers, KNVEY will help.
Expand Your Business
Lead the Retail & E-commerce Market
Your retail and eCommerce business is thriving, and KNVEY is here to help you scale even further. By enhancing your digital assets, content, and analytics, we make your business more efficient and effective. Whether you need to manage digital assets, improve content collaboration, leverage data insights, or expand into B2B eCommerce, KNVEY provides the tools to grow your business even more.
Organize You Digital Library
Digital Asset Management for Retail & E-commerce
Still using Google Drive or Box to try and keep your Digital Assets organized? That leads to a lot of manual labor, version issues, and prevents you from leveraging and measuring those assets in a meaningful way. KNVEY deconstructs your assets, creates a taxonomy, tags, enhances with AI and makes all your assets dynamic so you can deploy faster and with greater effect.
Centralized Assets
Centralize and organize your digital assets for quick access.
AI Tagging
Use AI to enhance and tag assets for better management.
Dynamic Libraries
Create a dynamic asset library that is easy to deploy.
Version Control
Reduce manual labor and version control issues.
Intelligent Content Solutions
Content Management for Retail & E-commerce
Is your content stored in documents, or even worse- embedded in your assets? KNVEY extracts your content and taxonomy from your assets to improve collaboration, take advantage of AI, and maximize the value of your content. In addition, your collateral can now be measured and enhanced to help with everything from improved customer experience to better SEO.
Organize Assets
Extract and organize content for better collaboration.
Use KNVEY AI
Enhance content with AI for improved usability.
Track Usage
Measure content effectiveness to refine strategies.
Improve SEO
Boost SEO and customer experience with optimized content.
Transform Insights into Action
Data & Analytics for Retail & E-commerce
Einstein’s definition of insanity is for one to do the same thing over and over and expecting a different result. What if you could see what digital assets and content were most effective on your website or in presentations? You would keep the winners and throw away the losers. KNVEY helps you do this and more.
Track Performance
Track the performance of digital assets and content.
Keep the Best
Identify and keep high-performing assets.
Remove the Rest
Discard or improve low-performing elements.
Be Data Driven
Make data-driven decisions for continuous improvement.
Incorporate New Revenue Streams
B2B for Retail & E-commerce
Is it time to open up a new channel? B2B can increase revenue volume and improve brand awareness, but many retailers and eCommerce companies don’t know where to start. KNVEY is the perfect platform to get your B2B channel going quickly and effectively. With capabilities built for B2B like EDI, PIM, Portals and more, KNVEY will help you open additional channels.
Enhance Your Browsing Experience
Existing Shops for Retail & E-commerce
Already have e-commerce that you think is effective? Great! We never want to replace what you have that is working. However, we do enhance e-commerce with features like forms that are responsive, guides for a better shopping experience, faceted and federated search, and digital asset and content management.
Responsive Forms
Capture leads and gather information with forms that adapt to any device.
Guided Shopping
Improve the shopping experience with guides that help customers find what they need.
Advanced Search
Implement faceted and federated search for easier product discovery.
Digital Asset Management
Organize and deploy digital assets efficiently to enhance the shopping experience.
Curated Just for You
Personal Shopper Sites for Retail & E-commerce
Do your MVP customers feel like MVP’s? With our personal shopper sites, they will. Imagine your MVP customers feeling like you have curated a shopping experience that is all theirs. That is the experience they are looking for, and that you can deliver, with the help of KNVEY.
Tailored Experiences
Offer a shopping experience uniquely designed for MVP customers.
Curated Content
Display products and content based on individual customer preferences.
More Loyalty
Foster stronger customer relationships through personalized service.
Exclusive Access
Provide exclusive offers and experiences to your most valued customers.
Empower Your Suppliers
Supplier Portal for Retail & E-commerce
Help your suppliers help you! Allow your suppliers easy access to information, pictures, videos, and data they need to help serve you better. Whether it is an image of a damaged shipment received or always current inventory information, supplier portals make you easier to do business with.
Easy Access
Provide suppliers with the information they need, when they need it.
Improve Collaboration
Share images, videos, and data to improve communication.
Up-to-Date Information
Ensure suppliers have current inventory and shipment details.
Simplify Interactions
Simplify supplier interactions to boost efficiency and productivity.
Smooth Transactions, Better Business
EDI for Retail & E-commerce
Need an easy way for your EDI transactions to seamlessly integrate to your overall order management experience. With KNVEY, we believe EDI should be part of your B2B e-commerce user experience.
Seamless Integration
Connect EDI transactions directly into your order management system.
Better User Experience
Improve the B2B eCommerce experience with smooth EDI processes.
Operational Efficiency
Streamline operations to reduce manual labor and errors.
Reliable Transactions
Ensure accurate and timely EDI transactions for better business management.
Precise & Controlled Updates
Product Change Notifications for Retail & E-commerce
PCN’s need to be timely, accurate and version controlled. All of that is possible, and more, with KNVEY. Let's automate the process of getting PCN’s where they need to go both internally and externally without having to rely on lots of manual labor.
Automated Delivery
Send PCNs automatically to the right people.
Timely Updates
Ensure all stakeholders receive PCNs promptly.
Accurate Information
Maintain version control for precise notifications.
Efficient Process
Reduce manual labor and streamline PCN management.
Self-Service for Fast Solutions
Service Your Customers for Retail & E-commerce
Make sure your customer service people have access to all of the latest product bulletins, product information and knowledge base, with video capability. Workflow automation and guided answers as well as customer self-service greatly cut down on labor and improve the customer experience.
Up-to-Date Information
Ensure service teams have the latest product details.
Video Support
Enhance support with video tutorials and guides.
Automated Workflow
Streamline processes to improve response times.
Self-Service Options
Empower customers with self-service tools for quick resolutions.
Find Products Fast
Product Catalogs for Retail & E-commerce
Do some of your customers prefer a catalog? Let’s give them an online option as well as make it easy to convert to .pdf and print. Catalogs online can take advantage of our faceted search to easily distill the catalog down to exactly what they need.
Online Catalogs
Provide customers with easily accessible digital catalogs.
Faceted Search
Help customers quickly find products with advanced search options.
Printable PDFs
Convert digital catalogs to PDF for convenient printing.
Enhanced Discoverability
Make product discovery easy and intuitive.
Streamline Processes, Inside and Out
Forms for Retail & E-commerce
KNVEY Forms have many uses, from lead forms on your website to requests for quote. In addition, KNVEY Forms can be used internally or externally, and even to ask your customers how you are doing in the form of a survey.
Lead Generation
Capture leads with responsive web forms.
Quote Requests
Simplify the process for customers to request quotes.
Customer Surveys
Gather feedback and insights with customizable surveys.
Internal & External Use
Utilize forms for a variety of purposes, both inside and outside your organization.