B2B and B2C Made Simple

KNVEY for Retail & E-commerce

Congratulations, you have built your brand and your business. Now, let’s amplify it. We want to take that great digital experience that has gotten you here, and augment it with KNVEY. Whether you are moving into B2B from B2C, need to digitize parts of your supply chain, or create a better experience for your employees and suppliers, KNVEY will help.

Person Using a Macbook and Holding a Credit Card

Expand Your Business

Lead the Retail & E-commerce Market

Your retail and eCommerce business is thriving, and KNVEY is here to help you scale even further. By enhancing your digital assets, content, and analytics, we make your business more efficient and effective. Whether you need to manage digital assets, improve content collaboration, leverage data insights, or expand into B2B eCommerce, KNVEY provides the tools to grow your business even more.

Organize You Digital Library

Digital Asset Management for Retail & E-commerce

Still using Google Drive or Box to try and keep your Digital Assets organized? That leads to a lot of manual labor, version issues, and prevents you from leveraging and measuring those assets in a meaningful way. KNVEY deconstructs your assets, creates a taxonomy, tags, enhances with AI and makes all your assets dynamic so you can deploy faster and with greater effect.

File Asset Library

Centralized Assets

Centralize and organize your digital assets for quick access.

AI Tagging

Use AI to enhance and tag assets for better management.

Dynamic Libraries

Create a dynamic asset library that is easy to deploy.

Version Control

Reduce manual labor and version control issues.

Intelligent Content Solutions

Content Management for Retail & E-commerce

Is your content stored in documents, or even worse- embedded in your assets? KNVEY extracts your content and taxonomy from your assets to improve collaboration, take advantage of AI, and maximize the value of your content. In addition, your collateral can now be measured and enhanced to help with everything from improved customer experience to better SEO.

KNVEY Sites Content Management

Organize Assets

Extract and organize content for better collaboration.

Use KNVEY AI

Enhance content with AI for improved usability.

Track Usage

Measure content effectiveness to refine strategies.

Improve SEO

Boost SEO and customer experience with optimized content.

Transform Insights into Action

Data & Analytics for Retail & E-commerce

Einstein’s definition of insanity is for one to do the same thing over and over and expecting a different result. What if you could see what digital assets and content were most effective on your website or in presentations? You would keep the winners and throw away the losers. KNVEY helps you do this and more.

Real Time and Historical Analytics

Track Performance

Track the performance of digital assets and content.

Keep the Best

Identify and keep high-performing assets.

Remove the Rest

Discard or improve low-performing elements.

Be Data Driven

Make data-driven decisions for continuous improvement.

Incorporate New Revenue Streams

B2B for Retail & E-commerce

Is it time to open up a new channel? B2B can increase revenue volume and improve brand awareness, but many retailers and eCommerce companies don’t know where to start. KNVEY is the perfect platform to get your B2B channel going quickly and effectively. With capabilities built for B2B like EDI, PIM, Portals and more, KNVEY will help you open additional channels.

Multi-Site Management

Enhance Your Browsing Experience

Existing Shops for Retail & E-commerce

Already have e-commerce that you think is effective? Great! We never want to replace what you have that is working. However, we do enhance e-commerce with features like forms that are responsive, guides for a better shopping experience, faceted and federated search, and digital asset and content management.

Existing Shops

Responsive Forms

Capture leads and gather information with forms that adapt to any device.

Guided Shopping

Improve the shopping experience with guides that help customers find what they need.

Advanced Search

Implement faceted and federated search for easier product discovery.

Digital Asset Management

Organize and deploy digital assets efficiently to enhance the shopping experience.

Curated Just for You

Personal Shopper Sites for Retail & E-commerce

Do your MVP customers feel like MVP’s? With our personal shopper sites, they will. Imagine your MVP customers feeling like you have curated a shopping experience that is all theirs. That is the experience they are looking for, and that you can deliver, with the help of KNVEY.

Features and Benefits of KNVEY Guides

Tailored Experiences

Offer a shopping experience uniquely designed for MVP customers.

Curated Content

Display products and content based on individual customer preferences.

More Loyalty

Foster stronger customer relationships through personalized service.

Exclusive Access

Provide exclusive offers and experiences to your most valued customers.

Empower Your Suppliers

Supplier Portal for Retail & E-commerce

Help your suppliers help you! Allow your suppliers easy access to information, pictures, videos, and data they need to help serve you better. Whether it is an image of a damaged shipment received or always current inventory information, supplier portals make you easier to do business with.

Centralized Product Data Management

Easy Access

Provide suppliers with the information they need, when they need it.

Improve Collaboration

Share images, videos, and data to improve communication.

Up-to-Date Information

Ensure suppliers have current inventory and shipment details.

Simplify Interactions

Simplify supplier interactions to boost efficiency and productivity.

Smooth Transactions, Better Business

EDI for Retail & E-commerce

Need an easy way for your EDI transactions to seamlessly integrate to your overall order management experience. With KNVEY, we believe EDI should be part of your B2B e-commerce user experience.

Seamless Integration

Connect EDI transactions directly into your order management system.

Better User Experience

Improve the B2B eCommerce experience with smooth EDI processes.

Operational Efficiency

Streamline operations to reduce manual labor and errors.

Reliable Transactions

Ensure accurate and timely EDI transactions for better business management.

Precise & Controlled Updates

Product Change Notifications for Retail & E-commerce

PCN’s need to be timely, accurate and version controlled. All of that is possible, and more, with KNVEY. Let's automate the process of getting PCN’s where they need to go both internally and externally without having to rely on lots of manual labor.

Product Change Notifications

Automated Delivery

Send PCNs automatically to the right people.

Timely Updates

Ensure all stakeholders receive PCNs promptly.

Accurate Information

Maintain version control for precise notifications.

Efficient Process

Reduce manual labor and streamline PCN management.

Self-Service for Fast Solutions

Service Your Customers for Retail & E-commerce

Make sure your customer service people have access to all of the latest product bulletins, product information and knowledge base, with video capability. Workflow automation and guided answers as well as customer self-service greatly cut down on labor and improve the customer experience.

Advanced Customer Engagement Tools

Up-to-Date Information

Ensure service teams have the latest product details.

Video Support

Enhance support with video tutorials and guides.

Automated Workflow

Streamline processes to improve response times.

Self-Service Options

Empower customers with self-service tools for quick resolutions.

Find Products Fast

Product Catalogs for Retail & E-commerce

Do some of your customers prefer a catalog? Let’s give them an online option as well as make it easy to convert to .pdf and print. Catalogs online can take advantage of our faceted search to easily distill the catalog down to exactly what they need.

Centralized Product Information

Online Catalogs

Provide customers with easily accessible digital catalogs.

Faceted Search

Help customers quickly find products with advanced search options.

Printable PDFs

Convert digital catalogs to PDF for convenient printing.

Enhanced Discoverability

Make product discovery easy and intuitive.

Streamline Processes, Inside and Out

Forms for Retail & E-commerce

KNVEY Forms have many uses, from lead forms on your website to requests for quote. In addition, KNVEY Forms can be used internally or externally, and even to ask your customers how you are doing in the form of a survey.

Construction Contact Form

Lead Generation

Capture leads with responsive web forms.

Quote Requests

Simplify the process for customers to request quotes.

Customer Surveys

Gather feedback and insights with customizable surveys.

Internal & External Use

Utilize forms for a variety of purposes, both inside and outside your organization.