From Clicks to Customers
KNVEY for Customer Experience
Become a master of personalized digital experience with KNVEY. From dynamic websites to personalized content portals and intuitive forms, KNVEY equips your business to excel. Let KNVEY transform every click into connection. Turn casual browsers into new customers, into loyal advocates.
Your Partner in Customer Experience
KNVEY for Customer Experience
In today's market, a standout digital customer experience is crucial. KNVEY provides the tools you need to add value for your customer at every touchpoint. Build engaging dynamic websites, create personalized content portals, and use smart product recommenders to provide unparalleled support.
Personalized Content Discovery
Portals for Customers
KNVEY Portals transform how your customers access and interact with digital content, providing a single, intuitive platform where all asset types—documents, videos, images—are effortlessly accessible, smartly organized, and available for saving and sharing.
Continuous Learning
Customers can constantly discover new resources, stay informed about the latest updates, and access support materials to improve their experience.
Search & Filters
With custom search and filters and a user-friendly interface, KNVEY Portals make it easy for users to find exactly what they need, saving time and energy.
Sharing
Sharing capabilities broaden your content's reach beyond individual users to larger audiences, enhancing its impact for marketing, education, and information dissemination.
List Building
Customers can create lists from the content available within the portal. This feature allows for tailored views and segmentation based on specific criteria, making it easier to revisit relevant information.
Virtual Sales Assistant
Guides for Customers
KNVEY Guides acts like a personal guide, taking you step-by-step through interactive questionnaires that adapt based on your answers. This wizard-style tool can offer specific content or tailored recommendations, making it feel like it’s customized for every customer.
Time-Saving
Customers get the information or recommendations they need quickly, without having to sift through irrelevant content.
Personalized
As users interact, the Guides learn from responses to provide content and suggestions that fit your customer's specific needs and preferences.
Educational
Each step can educate your customer about their choices, helping them learn more about the products or services as they go. This ensures they are well-informed and confident in their decisions.
Consistent
KNVEY Guides provide consistent guidance and support, ensuring customers never feel lost or unsure about what to do next. This reliability builds trust and enhances their overall experience.
Be Customer-Centric
Sites for Customers
KNVEY Sites is a dynamic content management system that stands out as either a powerful standalone tool or a perfect complement to other platforms. With forward thinking content modeling and embracing AI advancements, it's never been easier to deliver a site your customers visit again and again. Provide a level of customer-centric digital interaction that is unmatched by your competitors.
Fewer Clicks
Whether it’s making a purchase, finding product information, or contacting support, users can achieve their goals with fewer clicks, enhancing user satisfaction and efficiency.
Faster Performance
Optimized loading times reduce bounce rates and keep customers engaged, enhancing their overall browsing experience.
Up-to-Date
The integration capabilities of KNVEY Sites allow for continuous updates and fresh content, keeping the user experience dynamic and informative.
Comprehensive
With all tools and operations integrated into one platform, customers enjoy a smoother, more cohesive browsing and shopping experience.
Gather More Data
Forms for Customers
KNVEY Forms simplifies how you gather and manage customer information, acting as a straightforward tool for creating digital forms. Whether you're looking for feedback, registrations, or more leads, KNVEY Forms makes the process smooth and hassle-free.
Easy to Use
KNVEY Forms are designed to be user-friendly, ensuring that anyone can complete them without confusion or difficulty, making the information submission process straightforward and accessible.
Customizable
Depending on what information is needed, the forms can be customized with various fields, ensuring that you request exactly what's required without extraneous details.
Secure
Security is a priority with KNVEY Forms, which means customers' personal information is handled with the utmost care, ensuring privacy and protection.
Accessibility
Customers can access and fill out forms from any device, whether at home on the computer or on-the-go with a smartphone, providing flexibility and convenience.